Shipping policy

📦 Shipping Policy

All orders are processed within 1–3 business days.

Please note that orders are not shipped or delivered on weekends or holidays.

Estimated delivery time is 7–12 business days after processing.

However, due to high demand or external factors, shipping may take up to 2–3 weeks in some cases.

Delays may occur due to factors outside our control, such as:

We appreciate your patience and understanding in these situations.

Once your order has shipped, you will receive a tracking number via email.

Please allow 2–5 days for tracking information to update in the system.

We are not responsible for packages that are marked as delivered by the carrier.

If your package is lost or stolen, please contact the shipping carrier directly to file a claim.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

If you have any questions about your order, feel free to contact us at:
📧 flamecozy20@gmail.com